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Executive Assistant

Impel

Syracuse, NY, US
  • Job Type: Full-Time
  • Function: Administration
  • Industry: eCommerce Enablement
  • Post Date: 06/10/2024
  • Website: impel.io
  • Company Address: 344 S Warren St, Suite 200, Syracuse, New York 13202, US
  • Salary Range: $50,000 - $150,000

About Impel

Impel offers automotive dealers, wholesalers, OEMs and third-party marketplaces the industry’s most advanced digital engagement platform. The company’s end-to-end omnichannel solution leverages proprietary shopper behavioral data and AI technology to deliver hyper-personalized experiences at every touchpoint across the entire customer journey.

Job Description

Reports to

Chief Executive Officer

 

Key Partnerships

Functional Leaders, Payroll and Finance teams

 

Mission & Vision

Impel offers automotive dealers, OEMs, and third-party marketplaces the industry’s most advanced AI-powered customer lifecycle management platform. The company’s end-to-end omnichannel solution leverages proprietary shopper behavioral data and generative conversational AI technology to deliver hyper-personalized experiences at every touchpoint. Impel’s fully integrated platform works seamlessly with all major website, CRM, and DMS platforms. To date, the company has delivered 19 billion shopper interactions, influencing more than $5 billion in Sales and Service revenue across 51 countries. To learn more about Impel, visit

 

Job Summary

The Executive assistant will provide high-level administrative support to Impel’s Chief Executive Officer (CEO) and other senior staff. You will be responsible for managing a variety of administrative tasks and facilitating communication throughout the company. Your ability to prioritize and execute tasks will be essential in contributing to the overall success of the organization.

 

Our Values

Relationships – We are dedicated to transparency, open communication and building trust that lasts beyond a transaction.

Grit – We approach every activity and opportunity with tenacity and tireless execution.    

Results – We achieve success for our partners and take personal accountability for everything we do.  

Energy – We never settle, we constantly seek out new ideas with ambition and enthusiasm.

Inventiveness – We lead with curiosity, which drives us towards continuous learning and innovation.

Passion – We share an entrepreneurial spirit that inspires us to go above and beyond everything we do. 

 

Essential Functions of the Job

Responsibilities

  • Provide comprehensive administrative support to the CEO, including managing schedules, coordinating meetings, and handling travel arrangements.
  • Prepare and organize documentation, reports, and presentations for executive meetings.
  • Act as a primary point of contact between the CEO and internal/external stakeholders as needed, demonstrating professionalism and effective communication skills.
  • Manage and filter incoming communications, including emails and phone calls, ensuring timely and appropriate responses.
  • Conduct research and gather data to support decision-making processes for the executive team.
  • Organize and coordinate executive-level meetings, ensuring timely distribution of agendas, minutes, and relevant materials.
  • Follow up on action items and deadlines resulting from meetings.
  • Support the CEO in managing key projects by coordinating tasks, tracking progress, and providing regular updates.
  • Collaborate with other departments to facilitate cross-functional initiatives.
  • Assist in time management for the CEO, optimizing productivity and ensuring key priorities are addressed in a timely manner.
  • Assist in organizing company events, conferences, and executive retreats.
  • Demonstrate flexibility and proactively identify opportunities to streamline processes and improve efficiency.
  • Take on additional responsibilities as needed to support the dynamic nature of the Impel’s business environment.

Other

  • Maintains confidentiality of work-related issues, records, and company information.
  • Demonstrates a commitment to Diversity, Equity and inclusion by treating everyone with respect and dignity, ensuring all voices are heard and advocating change.

 

Requirements

Qualifications:

  • Bachelor's degree in Business Administration, Management, or a related field.
  • Proven experience as an Executive Assistant or in a similar role.
  • Strong organizational and multitasking abilities.
  • Excellent written and verbal communication skills.
  • Ability to function well in a high-paced environment
  • Proficient in office software and communication tools.
Salary Description
Competitive in geographical markets, globally.

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