About Sound:

Founded in 2001 and headquartered in Nashville, TN, Sound Physicians is a nationally respected, physician-led medical group practicing in 400+ hospitals across 45 states. Our team of 4,000+ clinicians and 1,000+ business professionals across the country is united by one mission: to build exceptional clinical partnerships that unlock quality, affordable, dignified care for everyone – no matter who they are or where they live. With physician-led clinical teams and more than two decades of operational expertise, we’ve refined what it takes to consistently deliver exceptional care in hospital medicine, emergency medicine, critical care, anesthesia, and telemedicine.

Why join us?

• A remote-first culture that values flexibility and collaboration
• Opportunities to grow your career while making a real impact
• A team that champions inclusivity, innovation, and excellence

Whether working virtually or onsite at one of our practices, you’ll be part of a purpose-driven organization shaping the future of healthcare.

Sound Physicians offers a competitive benefits package inclusive of the items below, and more:

• Medical insurance, Dental insurance, and Vision insurance
• Health care and dependent care flexible spending account
• 401(k) retirement savings plan with a company match
• Ten company-paid holidays per year

About the Role:

As the Director of Clinical Performance for Emergency Medicine, you serve as a strategic clinical leader to our Divisional Chief Medical Officer’s (DCMO) shaping the performance trajectory of Sound’s Emergency Medicine service line. You will leverage deep EM expertise, data‑driven insights, and strong stakeholder relationships to influence and elevate our Patient-First Culture of Excellence performance across diverse hospital environments.

The Director partners strategically to support Division CMO’s and Medical Directors leading monthly practice performance reviews to develop solutions through data, insights, and thoughtful innovation to meet each hospital’s unique challenge and goals. In this client facing role the Director participates in building and maintaining strong relationships with partners across Sound Emergency Programs and with external clients through our Sound Practice Solutions (SPS).

The role functions remotely with travel for site visits as indicated based on site specific program needs, and to lead standardization of clinical performance practices across our EM programs. Travel For SPS consultations expected travel is 2-3 times during each engagement

The EM Director of Clinical Performance reports to the Chief of Staff or designee.

The details:

This role is a work-from-home, virtual opportunity, with frequent travel.

In this role, you will be responsible for:

Clinical & Program Operational Strategy Leadership

• Collaborate with DCMO & Medical Director on execution of clinical performance strategies aligned with EM priorities and practice goals.
• Identify opportunities to improve clinical workflows, operational efficiency, and care delivery performance.
• Partner with operational and clinical leaders to ensure strategies are scalable, sustainable, and measurable.

Insight‑Driven Performance Improvement

• Leverage clinical, operational, and financial data to identify trends, gaps, and opportunities for improvement.
• Translate complex performance data into clear insights and actionable plans for leaders and frontline teams.
• Establish frameworks for performance monitoring, accountability, and ongoing optimization.

Client & Stakeholder Leadership

• Serve as a trusted advisor to clients, DCMO’s and Medical Directors and other internal stakeholders.
• Communicate clinical performance insights, recommendations, and outcomes effectively across audiences.
• Foster collaborative partnerships that align stakeholder expectations with operational realities and performance goals.

Implementations Clinical Insight Leadership

• Provide clinical performance expertise during implementations, launches, and transitions.
• Partner with implementation teams to ensure programs operational and clinical best practices status to align with Sound EM.
• Support change management efforts to accelerate adoption and long-term success.

Sound Practice Solutions (SPS) Leadership

• Co-lead with DCMO, Phase 1 site assessments, Phase 2 deployment for operational excellence of Sound Practice Solutions initiatives.
• Collaborate with client teams to align SPS recommendations to achieve performance objectives of client.
• Identify opportunities for innovation, standardization, and scalable best practices within SPS.

Enterprise Patient-Frist Culture of Excellence Ambassador

• Champion a Patient-Frist Culture of Excellence focused on patient-centered care, clinical excellence, and continuous improvement.
• Promote best practices that enhance quality outcomes, clinician experience, and patient satisfaction.
• Model collaborative leadership and reinforce organizational values across teams and partnerships.

Organizational Performance & Accountability

• Define performance metrics and accountability structures supporting enterprise goals.
• Drive disciplined execution through clear expectations, follow-through, and measurable outcomes.
• Support leadership teams in building a culture of ownership, accountability, and performance transparency.

What we are looking for:

A successful candidate will have a demonstrated track record of a combination of the following values, knowledge, and experience.

Values:

• Intellectually curious: Demonstrates a genuine interest in learning new things and wants to know the reason “why” behind the way things are done.
• Resourceful: Proactive willingness to utilize available information and tools to figure things out.
• Work Ethic: Dedication to getting the job done well and on time regardless of circumstances
• Trustworthy: Demonstrates a high degree of integrity; keeps confidence; does what they say they will do.
• Reliable: Consistent in thoughts, actions and outcomes.
• Decisive: Demonstrates the ability to jump in, making decisions quickly and effectively.
• Passionate: Demonstrates genuine enthusiasm for and excitement about the work; gets others excited about work or projects they're involved in and working on.

Knowledge:

• Bachelors Degree in Nursing
• Active RN license

Experience:

• 5 years emergency nursing experience, leadership experience
• Strong, clinical knowledge of emergency practice: medical, nursing, risk, EMTALA, compliance

• Knowledge of Process Improvement methodology
• Proficiency with Microsoft Office Suite

Salary Range

• This position offers an annual salary range of $120,000-$150,000. Exact salary will depend on the candidate’s experience, education and geographic location. This position is eligible for additional compensation beyond base pay.

Sound Physicians is an Equal Employment Opportunity (EEO) employer and is committed to diversity, equity, and inclusion at the bedside and in our workforce. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by federal, state, or local laws.

This job description reflects the present requirements of the position. As duties and responsibilities change and develop, the job description will be reviewed and subject to amendment