- Job Type: Full-Time
- Function: Engineering Software
- Industry: eCommerce Enablement
- Post Date: 03/10/2025
- Website: impel.io
- Company Address: 344 S Warren St, Suite 200, Syracuse, New York 13202, US
About Impel
Impel offers automotive dealers, wholesalers, OEMs and third-party marketplaces the industry’s most advanced digital engagement platform. The company’s end-to-end omnichannel solution leverages proprietary shopper behavioral data and AI technology to deliver hyper-personalized experiences at every touchpoint across the entire customer journey.Job Description
About Impel
Impel offers automotive dealers, OEMs, and third-party marketplaces the industry's most advanced AI-powered customer lifecycle management platform. The company's end-to-end omnichannel solution leverages proprietary shopper behavioral data and generative conversational AI technology to deliver hyper-personalized experiences at every touchpoint. Impel's fully integrated platform works seamlessly with all major website, CRM, and DMS platforms. To date, the company has delivered 19 billion shopper interactions, influencing more than $5 billion in Sales and Service revenue across 51 countries. To learn more about Impel, visit impel.ai.
Our Values
Relationships - We are dedicated to transparency, open communication and building trust that lasts beyond a transaction.
Grit - We approach every activity and opportunity with tenacity and tireless execution.
Results - We achieve success for our partners and take personal accountability for everything we do.
Energy - We never settle, we constantly seek out new ideas with ambition and enthusiasm.
Inventiveness - We lead with curiosity, which drives us towards continuous learning and innovation.
Passion - We share an entrepreneurial spirit that inspires us to take initiative and be the best we can for ourselves and our teammates.
Customer - We prioritize building strong, lasting partnerships with our external and internal customers, fostering loyalty and mutual respect.
Job Summary and Responsibilities
A Configuration Specialist is responsible for setting up the necessary configurations in order to enable the AI products for the dealers. They work with software development teams, system administrators, and end-users to ensure that AI products are configured correctly, efficiently, and in line with the organization's needs. They must be able to work independently and as part of a team to ensure that configurations meet the needs of the organization while maintaining high levels of quality and reliability. They also work on the issues that might arise during the dealership's launches.
-Prospecting: Identify and target potential customers through various channels, including cold calling, networking, and industry events.
-Consultative Selling: Understand customer pain points and business objectives to provide tailored software solutions and demonstrate the value proposition.
-Product Knowledge: Maintain in-depth knowledge of our software products, staying up-to-date with updates and enhancements.
-Sales Presentations: Conduct compelling product demonstrations and presentations to potential clients, showcasing how our software meets their specific needs.
-Relationship Building: Cultivate and nurture relationships with prospects to convert them into long-term, satisfied customers.
-Sales Pipeline Management: Keep accurate records of sales activities and opportunities using our CRM system and manage the sales pipeline effectively.
-Negotiation and Closing: Negotiate terms and close deals, meeting or exceeding sales targets.
-Market Research: Stay informed about industry trends, competitive products, and emerging technologies to maintain a competitive edge.
-Prospecting: Identify and target potential customers through various channels, including cold calling, networking, and industry events.
-Consultative Selling: Understand customer pain points and business objectives to provide tailored software solutions and demonstrate the value proposition.
-Product Knowledge: Maintain in-depth knowledge of our software products, staying up-to-date with updates and enhancements.
-Sales Presentations: Conduct compelling product demonstrations and presentations to potential clients, showcasing how our software meets their specific needs.
-Relationship Building: Cultivate and nurture relationships with prospects to convert them into long-term, satisfied customers.
-Sales Pipeline Management: Keep accurate records of sales activities and opportunities using our CRM system and manage the sales pipeline effectively.
-Negotiation and Closing: Negotiate terms and close deals, meeting or exceeding sales targets.
-Market Research: Stay informed about industry trends, competitive products, and emerging technologies to maintain a competitive edge.
Qualifications
-Basic knowledge of Python
-Analytical thinking
-Excellent problem-solving skills
-Attention to details
-Problem-solving skills
-Analytical thinking
-Excellent problem-solving skills
-Attention to details
-Problem-solving skills
Compensation Statement
Competitive in geographical markets, globally.