Your Daily Mission Centauri Health Solutions is hiring a Service Line Director to lead our Disability Hearings & Appeals service line. This is a P&L-owning leadership role for someone who knows the Social Security disability process inside and out and can turn that expertise into a high-performing, client-focused operation.You'll report to a Senior Director or Vice President and lead the people, process, and financial performance of the service line — while staying close enough to the work to guide case strategy and represent Centauri with clients, vendors, and partners. Who You Are Bachelor's degree required7+ years of management experience with direct P&L ownershipPrior experience in Social Security disability advocacy, claims, and appeals Technical Knowledge — Disability Hearings & Appeals Working knowledge of the SSDI and SSI disability determination processFamiliarity with the appeals process, including reconsideration, Administrative Law Judge (ALJ) hearings, and Appeals Council reviewUnderstanding of SSA's Listing of Impairments, medical-vocational allowance criteria, and the sequential evaluation processFamiliarity with SSA program guidance (POMS, HALLEX) and how it shapes case strategy and hearing preparationExperience overseeing or working with case managers, advocates, or attorneys who prepare and present cases at hearingsUnderstanding of Disability Determination Services (DDS) workflows and how they intersect with client operations Business & Leadership Skills Strong financial acumen: budgeting, forecasting, and variance analysisProven people leadership: performance management, coaching, and succession planningSkilled in change management and process improvementExcellent communication and executive presence; strong negotiation skillsComfort with reporting/BI tools and data-driven decision-making The Reality of the Role Own P&L performance, budgeting, and financial growth for the service lineSet strategy and translate it into operational plans for staffing, workflow, and growthLead, coach, and develop Team Leaders, Service Line Managers, and front-line staffOversee case quality, hearing outcomes, and turnaround times against SLAsMonitor performance trends and drive continuous process improvementBuild and maintain relationships with clients, referral sources, and vendorsEnsure the team stays current on SSA policy, regulatory, and procedural changesRepresent the service line in client meetings, audits, and industry forums